ABOUT US

           

Green Apple is a Winnipeg based skateboard shop located at 836-A Corydon Ave started in 2009 by Mike McDermott.
Please email us at info@greenappleshop.ca or call (204) 415-6026 for inquiries.
Thank you. 

SHIPPING TERMS

ESTIMATED DELIVERY TIME AND SHIPPING COSTS
SHIPPING METHOD STANDARD SHIPPING EXPERESS SHIPPING
SHIPPING TIME ARRIVES IN 5-10 BUSINESS DAYS ARRIVES IN 2-4 BUSINESS DAYS
ESTIMATED COST $15 CANADIAN $30 CANADIAN
*ALL COSTS AND SHIPPING TIME ARE BASED ON ESTIMATES. FREIGHT CHARGE WILL BE PROVIDED AT TIME OF PURCHASE. TRACKING NUMBER WILL BE PROVIDE AT TIME OF ORDER CONFIRMATION.

When can I expect to receive my order?
Please note that our delivery options refer only to the delivery time frame and not to the time required to prepare your order. While most orders are ready for shipping within 1 to 2 business days of ordering, some orders may take additional time.

How long will it take for my order to ship?
Most orders will ship out within 1 to 2 business days of ordering. Orders are subject to verification and approval before shipping and may take up to 48 hours to process.
Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Green Apple cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Can I make changes to my shipping address after I place my order?
We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

When will I be charged?
You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates.

How do I know if my order has shipped?
Once your order has shipped, you will receive an email. If you are a registered user, simply log in to your account. Guest users must enter their order number and billing zip code.

How do I track my order?
To track your order simply log in to your account. You will then be able to view all of your order and shipping details.


POLICY INFORMATION

RETURN POLICY
***Returns must be sent to the address it was shipped from. Shipping costs will not be refunded.***
Customers have 14 days from shipping date to notify us of the need to return purchased goods.
Replacement product will be sent out once the returned product has been received.
Have more questions? Please email us at info@greenappleshop.ca or call (204) 415-6026.

REFUND POLICY
If you are unhappy with your goods for whatever reason please post your goods back to us within 14 days.
All items returned to us are at your own risk so we recommend using a quality service.

PRIVACY POLICY
All the information you provide to Green Apple is strictly private and confidential.
According to the data protection act we will treat all such information including name, address and email in the strictest of confidence.
Customer information will not be disclosed to or shared with any persons outside of Green Apple.


TERMS OF SERVICE

PRODUCT AVAILABILITY
Green Apple will do their very best to ensure that our online store does not have any problems and that goods displayed are always available. However it cannot be guaranteed that the online store or that any goods on the site are in stock or available. In the event that your ordered items are out of stock we will notify you as soon as we can.

PRICES
Prices are as stated on the online store and are subject to change at any time without notice.

PRIVACY
All the information you provide are strictly private and confidential. According to the data protection act we will treat all such information including name, address and email in the strictest of confidence. Customer information will not be disclosed to or shared with any persons outside of Green Apple.

CHANGES TO THESE TERMS
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

COLOUR VARIATIONS
Please note that colours appearing on our store will vary slightly depending on how your monitor is calibrated. We do our very best to make sure all our images are true to actual product you are purchasing but we cant guarantee a perfect match every time due to almost limitless variations in home monitor and computer set ups.